About the company R S Software India Ltd (R S Software) operates in the software product space. R S Software has domain expertise in creating applications for the payment industry and provides services like transaction authorization, clearing & settlement, risk prediction, data analytics and payment gateway. R S Software follows a global execution model providing a combination of onsite, offsite and offshore services. The company operates out of an STP in Kolkata, while its overseas offices are located in the US, UK and Canada. During FY07, R S Software earned close to 96% of its revenue from the overseas market. Geographically, America continued to be the top revenue generator with approximately 79% share. The company's international clientele includes companies like IBM, American Express and Lexmark among others.

Quality Management System

Today, we have an enriched repertoire of well-defined and measurable business processes, practices and tools based on our first hand experience, learning and expertise. We have on board with us, 4 CQAs and 1Tick-IT Lead Auditor.

As part of our strive towards continuous process improvement, our team has developed a tool called the Project Dashboard, an integrated project management tool capable of supporting distributed project management for monitoring and visualizing the metrics of a project at any point of time. The Dashboard helps project managers keep their projects on course as data is updated regularly and metrics are within acceptable ranges.

Delivery Process Management Models:

Development Model

Maintenance Model

Testing Model

Conversion/Migration Model
We ensure the quality of our deliverables through:

Regular Audits and Reviews

QA Testing conducted on project deliverables. Software is tested by the software quality assurance team prior to delivery to the client.
Customer Satisfaction Survey is a tool used to get objective feedback on management, quality and people from our Clients. These are then rated against defined organizational goals with the objective of ensuring that customer concerns are addressed and process improvements are made to achieve higher levels of customer satisfaction.
Process Assessments to gauge the effectiveness of the Quality System taking into consideration, the recommendations from the surveys, audits, reviews and metrics analysis.
Metrics based management: We regularly collect project and process performance data and develop metrics. Organizational goals are set and redefined based on the performance of the projects and processes and Organization Standards are set from the data collected. These are revisited and improvised at periodic intervals to focus on process improvement.
Quality Awareness Survey is a regular exercise at RS Software to measure the process awareness level of all employees in the organization.

Contact Address

R S Software (India) Limited
A-2, FMC Fortuna, 234/3A, A.J.C. Bose Road,
Kolkata - 700020,
Wet Bengal
Tel : 91 33 22810106-09;
Fax : 91 33 22876256;
Email : sales@rssoftware.com;
Website : www.rssoftware.com

Industry

Application Management, System Integration, Software Testing, Consulting.

Specialization

Others

Contact Person

Vice Chairman & MD - R R Jain

Locations

Kolkata

Certifications

ISO 901: 2000, SEI CMM Level 4, PCMM Level 3, BS7799 (ISO 27001 : 2005)

Other Addresses

North America
555 North Point Center East,
4th floor Alpharetta GA 30022
Board: 678 366 5179
Fax: 678 366 5001

1900 McCarthy Boulevard,
Suite #103,
Milpitas, CA 95035
Board: 408 382 1200
Fax: 408 382 0083

Canada
117 Lakeshore Rd East,
Ste 330 Mississauga,
ON, L5G 4T6
Board: 905 891 1687
Fax: 905 278 0738

Europe
Euston Fitzrovia
85 Tottenham Court Road
London W1T 4DU
Board: 20 7268 3017
Fax: 20 7268 3100

India
Development Center
RS Tower
Block DN-9,
Saltlec Sector - V,
Salt Lake City,
Kolkata 700091, India
Board: 91 33 6601 8899
Fax: 91 33 2367 4469

Corporate Office
A-2, FMC Fortuna,
234/3A, A.J.C. Bose Road,
Kolkata 700020, India
Board: 91 33 2287 5746
91 33 2281 0106/07/08/09
Fax: 91 33 2287 6256